Mobile Engagement

Solutions:

• Gaming
• Subscription apps
• On-demand and mobility
• Mobile retail and finance

Platform:

• Data management
• Audiences
• Engagement
• Optimization
• A/B testing
• Trust

Resources:

• blog
• Services
• Content library
• User guide
• Developer guide
• Glossary
• Events
• Partners
• Press & news

About: It all started in 2012. Leanplum co-founders, Momchil Kyurkchiev and Andrew First were software engineers at Google working on YouTube monetization solutions. Up to 30x ROI growth, over 150B messages sent, including 3B users. Various awards.

LEANPLUB

Customer Engagement

Main slogan: Power customer-centric interactions between consumers and brands in real-time

Product:

• Data & Analytics
• Campaign orchestration
• Sage AI by Braze
• Integrated cross-channel delivery: mobile & web push, in-app & in-browser messaging, content cards, email, SMS, WhatsApp, audience sync

Industries:

• Financial services
• Media and entertainment
• On-demand
• QSR
• Retail & eCommerce
• Travel & hospitality

Use cases:

• Boost productivity
• Optimize onboarding
• Increase engagement
• Reduce churn
• Improve acquisition

Resources:

BRAZE

Customer Engagement

Main slogan: turn experiences into real results.

Platform:

• Customer insights and analytics
• Customer journey orchestration
• Webiste personalisation
• Omnichannel communication
• AI-powered campaign optimisation
• Real0time transactional alerts

Industry:

• Financial services
• Media and entertainment
• Telecom
• Retail & eCommerce
• Travel & hospitality
• Ed tech

Resources:

• Blog
• eBooks
• Reports
• Podcasts
• Webinars & events
• Videos
• Whitepapers
• Knowledge base
• Careers
• Press center

About: Founded in 2014. Presence in 13 countries. 700+ team members. 1,200+ brands. 1 trillion data points processed per month. 3B+ messages sent everyday. 1B+ email per month. 1B+ MAUs engaged per month. Various awards.

MOENGAGE

Cross-channel marketing platform

Main slogan: performance meets personalisation.

Product:

• Email
• SMS
• Marigold grow
• Mobile
• Web
• AI and machine learning
• Lifecycle optimisation
• Data and reporting
• Retail solutions
• Media solutions
• Integrations
• Services

Events:

• Marigold engage academy
• upcoming

Resources:

• Blog
• Guides
• Documentation
• Careers

About: 40,000 customers. New York.

MARIGOLD ENGAGE by SAILTHRU

Customer Experience

Main slogan: crafting customer lifetime experiences.

Product:

• Customer data and analytics
• Experimentation and optimisation
• Personalisation
• Campaign orchestration
• Clever.AI

Channels:

• Push notifications
• Email automation
• WhatsApp
• In-app messaging
• Web messaging
• SMS
• Signed call

Solutions:

• eCommerce
• Subscriptions
• Financial services
• Gaming

Resources:

• Blog
• Case Studies
• Webinars & events
• Videos & podcasts
• Whitepapers & eBooks
• Guides
• Benchmark reports

About: Founded in 2013. 600+ employees. CEO: Sidharth Malik. In the news.

CLEVERTAP

Customer Engagement Platform

Main slogan: Boost your revenue, connect with customers, care across the journey.

Solutions:

• Social marketing leaders: social, content velocity and visibility, brand reputation management, customer intelligence, competitive benchmarking
• Commerce leaders: shoppable UGC, ratings and reviews syndication, 1-1 livestream video, 1-to-many livestream shopping, dark store optimisation
• Customer care leaders: digital customer self-service, case management efficiency, crisis management, voice of customer collection, advanced CX analytics

Products:

• Social marketing cloud: content hub, publisher, community, listening, unified analytics, UGC, influencers, care
• Social commerce cloud: UGC, influencers, ratings & reviews, live advisor, live stream
• Service cloud: agent, bot, knowledge, email virtual assistant, VoC, service analytics

Knowledge:

• Resources
• Customer stories
• Industry benchmarks
• CX index
• Documentation

EMPLIFI

Social Media Management

Platform:

• Engagement
• Publishing and scheduling
• Analytics
• Listening
• Employee advocacy

Solutions:

• Use cases: social management, customer care, data and intelligence, social amplification, social commerce
• Business type: enterprise, small and medium size, agencies
• Industry: travel and hospitality, computer and software, retail, higher education
• Social Network: twitter, instagram, linkedin, facebook, pinterest, youtube, tiktok, whatsapp

Resources:

• Blog
• Resource center
• Product updates
• Learning portal
• Customer stories
• Event
• Webinars
• Data
• Arboretum
• Social index
• Glossary
• Social listening
• Free tools
• Social media campaigns

About: Founded in 2010. Funded company. Various awards. Chicago, Seattle, Dublin.

SPROUTSOCIAL

Influencer Marketing Software

Main slogan: Built to handle the mot complex programs, yet nimble enough for small teams that need to do it all.

Product:

• Grow: find influencers, analytics, recruit & onboard
• Activate: manage relationships, product seeding, content collaboration, pay influencers, manage campaigns
• Measure: content tracking, manage and track affiliates, measure ROI, benchmark, competitive intelligence
• Optimize: allocate budget, power internal analytics, improve spend efficiency, get cross campaign clarity
• Scale: manage team roles, gain visibility, ensure compliance, SSO, integrations

Solutions:

• Segments: small teams, global organisations, agencies
• Industries: beauty & personal care, fashion, consumer goods, travel and hospitality, food, beverage, spirits, media and entertainment, retail

Learn:

• Podcast
• Resources: case studies, insight reports, playbooks on successful strategies
• Blog
• Events

TRAACKR

Influencer Marketing 

Main slogan: Drive powerful creator marketing.

Platform:

• Build: 80,000+ optin, talented and diverse creators or bring your own community, leverage AI to discover high-performing creators
• Manage: launch your campaign, and seamlessly manage 100’s of creators in one place. First-party real-time creator metrics. Proprietary AVS system. License quality branded content.
• Measure: performance data from TikTok, Instagram, and Pinterest. Ad targeting.

Learn:

• Blog
• Case studies
• Guides & books
• Success stories
• Campaign highlights
• Marketers in pyjamas
• Creator Academy

TRIBEGROUP

Influencer Marketing 

Main slogan: Influencer marketing made easy. 

Platform:

• Create a campaign: free, no subscription fee. Fast, convenient, tailor-made.
• Receive proposals from influencers
• Go live: your campaign gets published by the approved influencers, track it in real-time, review the influencers, you can only buy the content.
• Repurpose purchased influencer content

Brands:

• Small businesses
• Brand marketers
• Agencies

Influencers:

• Influencers
• Content creators
• Talent agencies

Resources:

• Blog
• Influencer calculator
• Write for us

iFLUENZ

Drag & Drop WordPress Form Builder

Main slogan: Join 4,000,000+ Professionals Who Build Smarter Forms and Surveys with WPForms.

Options:

• Contact forms
• Payment forms
• Survey forms
• Newsletter forms
• Registration forms
• Over 100 templates

Features:

• Drag & drop form builder
• Form templates
• Responsive and mobile-friendly
• Smart conditional logic
• Instant notifications
• Entry management
• Multi-page forms
• File uploads
• User registration
• Spam protection
• PayPal add-on, Stripe add-on, Authorize.net add-on.
• Integrations
• Add-ons
• Custom CAPTCHA
• Geolocation data
• Webhooks

Other departments:

• Careers
• Testimonials
• Templates
• Press
• Blog
• Support
• Documentation
• WordPress forms for nonprofits

About: Over the years, we found that most WordPress contact form plugins were bloated, buggy, slow, and very hard to use. So we started with a simple goal: build a WordPress forms plugin that’s both easy and powerful.

Syed Balkhi is the co-founder and CEO of WPForms. Jared Atchison is the co-founder and CTO of WPFormsThomas Griffin is an advisor at WPForms. He is an expert developer with deep knowledge of building products for mass-market.

WP FORMS

Easy-to-Use Form Builder for any Business

Main slogan: Create online forms and publish them. Get an email for each response. Collect data.

Form types:

• Order, registration, event registration, application, Booking, request, feedback, membership, Signup, Payment, evaluation, contact
• Survey, questionnaire, file upload, Education, abstract, advertising, Alumni, animal rescue application, animal shelter, Apparel order, appointment, audit
• Award, bakery order, banking application, Banking, book order, business, Business registration, CAHPS surveys, cake order, Calculation, camp registration, catering order
• Change order, charity, church, Conference registration, consent, content, Contest entry, contest registration, cookie order
• Coronavirus response, course registration, credit application, Customer registration, customer service, dance registration, Delivery order, donation, eCommerce
• Employee evaluation, employee incident report, employee information, Employee survey, employment, enrollment, Entertainment, event booking, exit interview
• Florist order, food & beverage order, fundraising order, Gaming, guest application, healthcare, Hotel booking, IT requests, information requests, Informed consent, inspection, insurance
• Internship application, job application, lead generation, Leave of absence, loan application, marketing, Marketing survey, medical application, medical survey & questionnaire
• Membership application, membership registration, patient registration, Pet adoption application, petition, pharmacy, Photo release, photography booking, photography
• Photograohy order, polls, preoder, Product order, product survey, purchase order, Purchase order request, quizzes, quote
• RSVP, race registration, real estate, Recommendation, relationship, rental application, Report, reservation, return to work
• SEO, sales order, salon, Satisfaction, scholarship application, school application, School registration, sponsorship application, sponsorship
• Services, service booking, school survey, Sports, sports registration, student registration, Subscription, summer camp application, summer camp consent, Summer camp job application, summer camp medical, summer camp survey
• Summer camps, supply order, t-shirt order, Tax, telecommuting, telehealth, Tenant application, ticket order, time off request
• Tracking, transportation request, travel booking, Uniform order, vendor application, veterinary service, Virtual events, volunteer application, volunteer
• Volunteer registration, voting, web design, Wedding, work request, workshop registration

Forms industries:

• Education
• Business
• eCommerce
• Healthcare
• human Resources
• IT
• Marketing

Templates:

• Forms
• Card forms
• Table
• PDF

Integrations: 115+ apps.

JOTFORM

Beautiful Forms that Feel Like Yours

Main slogan: Over 6,000 businesses use Paperform to create beautiful forms, automate workflows and save time.

Forms categories:

• Agreement, application, appointment
• Assessment, booking, business
• COVID, calculation, church
• Consent, contact, donation
• Employment, evaluation, feedback
• Human resources, insurance, lead generation
• Medical, membership, onboarding
• Order, payment, petition
• Photography, poll, questionnaire
• Quiz, quote, RSVP
• Real estate, referral, registration
• Report, request, reservation
• Signup, subscription, survey
• Travel, volunteer

Features:

• Text, email, URL, Yes/No
• Color picker, number, phone number
• Address, country, date, time
• Appointment, scale, multiple-choice
• Dropdown, file upload, signature
• Price, product, subscription
• Calculation, hidden

More than a form, more than landing page, it’s a landing form.

Not just questions and answers, you can insert pictures, videos and styled text anywhere on the page. Every form has its own URL, so you can share the form with or without your own website.

Paperform takes all the pain out of taking payments with Stripe, Paypal Business, Braintree and Square.

Take bookings, schedule appointments.

Only ask the relevant questions, and control your customer’s experience depending on how they answer the form.

Define your own logic rules to control when questions, pages, sections of content, and success pages should be displayed to your submitters, or even when custom emails should send.

Seamlessly embedded forms on your website, or share directly with a custom URL. Analyse results on Paperform. 

Automatically receive a submission summary in your inbox, or send custom emails to yourself, the submitter or anyone else.

Show a success message that is tailored to the responses, or redirect the submitter to another page.

Integrates with over 1000 apps.

Other departments:

• Resources: help center, community, Covid-19 hub, FAQ, inspiration, templates, blog, API, security, GDPR
• Use cases: data collection, invoicing, event management, real estate, gym management, customer service, healthcare, human resources, and so much more
• Comparisons
• Jobs
• Guest writers
• Not for profit

About: It all started while we were minding our own business in tech jobs, when one by one our friends began asking us to build bespoke online forms for their community projects and businesses. The friends who were approaching us had strong local brands in place, and were looking for something that could let their personality shine through to their audience as they saw fit. They wanted to take control, but there was nothing on the market to help them.

Founders: Dean McPherson, Diony McPherson.

PAPERFORM

Quiz Maker

Main slogan: Create an awesome quiz in minutes. Quiz Maker is the easiest way to make quizzes FREE.

Features:

• Quiz types: show a score, show a score & grade, show only a grade, poll/vote, assign a type/personality, assign multiple types, survey/other
• Themes: galaxy: various templates to choose from and are customizable (fonts, questions, answers, background, buttons, background image, question background), you can upload your own themes
• Results: results (certificate, leaderboard, score, grade, show a type/outcome in results, thank you message, email results, show answers, redirect to URL afterwards), scoring, grades, types
• Leads: lead capture, allow respondent to skip lead capture
• Share

QUIZMAKER

Quiz Maker

Main slogan: The free quiz maker for testing students and staff.

Features:

• Types of quizzes: education, lead generation, organizational culture, compliance, corporate training, fun
• Quiz time limit
• A/B testing
• Filter & segment
• Exit pages
• NPS
• Zip/postcode lookup
• API access
• Show or hide scores
• 1000 responses
• Drag n drop builder
• Enhance your design: use your brand guidelines.
• Quiz reports and analysis
• GDPR

About: Problem Free Ltd. Desklodge, 1 Temple Way, Bristol. BS2 0BY, United Kingdom. Company #:04602671. VAT: GB823579410.

FREE ONLINE SURVEYS

Quiz Maker

Main slogan: Build interactive, online quizzes in minutes.

Features:

• Types of quizzes: corporate training, student educational, corporate compliance, just for fun
• Track who has taken your quiz and who hasn’t
• See real-time stats and rankings
• Learn more about your quiz takers: Analyze quiz taker data on scores, ranking, percentiles, and completion times.
• Take your quizzes on any device
• Make your quizzes and tests pop: Add your branding, display customized feedback on questions, and more.
• Use the quiz maker to test your questions: SurveyMonkey Genius scores your questions, ensuring a perfect quiz every time.
• Enable quiz mode by checking “Score this question” for each quiz question.
• Assign your answer options points with the plus or minus signs.
• Send out your quizzes via weblink, email, mobile chat, social media, and more.
• Go beyond asking questions: Congratulate high scores with a “Great job!”, Give encouraging feedback, “Better luck next time!” after a wrong answer. Show them the correct answer after an incorrect one.
• Save time with automatic scoring
• Share your quiz data
• Get your employees trained easily and effectively
• Templates: customers, education, employees, events, healthcare, market research, nonprofit, other.

About: 20+ years of survey expertise and insights from billions of questions answered. Over 17.5 million active users worldwide.

SURVEY MONKEY

Quiz Maker

Main slogan: Generate more leads and traffic with the interactive quiz maker.

Features:

• Bring on your brand: logo, colors, assets (images, icons, and more), fonts, style
• Powerful funnel analytics
• Branching logic
• Conditional messaging
• Smart builder: text input, single select, multi select, numeric slider, opinion scale, rating, date/time picker, file upload, and more
• Easily create complex formulas: mortgages, bond, interest, if/else and nested if Statements, upload Math from Excel, percentages and Discounts
• Engage with graphs and charts
• Embed anywhere
• Boost your marketing: close the marketing loop (personalized Confirmation Emails, dynamic text, segment leads & assign to different campaigns), generate new targeted leads (flexible lead gen, optimized for conversion, multiple form field options), improve social footprint (add share call-to-actions, embed like and follow buttons, share on social media)
• Integrations:  over 100+ apps.
• Teams, agency accounts, support 24/7, SSL secure

About: Pratham Mittal, co-founder, Randy Rayess, co-founder. 50+ team members, 50,000+ calculators, 150+ countries. 401 Park Ave, 10th Floor New York, 10016.

OUTGROW

Quiz Maker

Main slogan: Set up fun, engaging, beautiful quizzes that people love to take in just a few clicks.

Features:

• Types of quizzes: simple, personality, history, geography, physics, human anatomy, chemistry
• Time your classroom quizzes
• Enticing photos and graphics, add your company’s branding to every quiz, collect lead information and organize it into smart reports
• Engage employees
• One question at a time, as many as you need
• Conditional logic for complex quizzes:
• Connect with people and tools
• Stay in touch with email notifications
• Send email certifications
• Integrations
• Collect responses and automatize scoring
• Easy quiz creator with automatic scoring
• Export results where you need them
• Reporting capabilities

123 FORM BUILDER

Quiz Maker

Main slogan: Create interactive quizzes that generate leads and sell products.

Features:

• Types of quizzes: personality, scored, assessment
• 800+ pre-made templates
• Colors and styles: colors, fonts, logos, images
• Add branching logic: drag n drop builder
• Quiz questions, image questions
• Select all that apply questions
• Show correct answers right away
• Capture leads and segment your audience: customize your option form for maximum conversions
• Integrations: every major email marketing and marketing automation system)
• Segment your quiz leads based on which result they get or how they answer a particular question
• GDPR compliant and registered with Privacy Shield
• Custom quiz results for each outcome of your quiz
• Redirect quiz results to your own landing pages
• Track conversions with built-in Facebook pixel and Google analytics
• Embed your quiz on your website
• Promote your quiz on social media
• Promote it as a Facebook ad
• Use built-in promotion options to make a quiz popup or announcement bar on your website
• Analyze the results and see your quiz performance at a glance
• Survey-style analytics
• See individual lead responses including answers to each question and which result they got
• Mobile responsive, works on every device
• Interact setup specialists are on hand to guide you through quiz setup and promotion

About: Founded in 2014. 80M+ quiz questions answered, 8.5M+ quiz completions, 80% of quizzes that started were finished, 42,000+ average leads generated every day, 60,000+ customers. The Quiz Collective, Inc.

INTERACT

Quiz Maker

Main slogan: Get higher customer engagement and unlimited first-party data with Riddle’s world-class quiz maker.

Features:

• Multiple quiz types: quiz, auto-quiz, personality test, poll, survey, opinion poll, multi-poll, journey, list, reaction poll, upvote, form, tap & find, order it, story
• Integrated marketing
• Quiz embed
• Form builder
• Data privacy: GDPR-compliant
• Personalized messages
• Quiz marketing toolkit 
• Marketing tracking
• Quiz making with no limits
• Custom lead generation form
• 100% white-labeled
• Image and video options
• Facebook, Twitter, and stock photos – or upload your own pics or MP3 audio and MP4 video clips.
• Accessible quiz technology
• Custom CSS
• Mobile-friendly
• Google AMP support
• Double opt-in
• Quiz options
• Results gating
• Save leads
• Redirect results
• Custom results
• Quiz timers
• Contests and promotions
• Multiple users
• Quiz metrics
• Training
• Cancel any time: 30-day money-back guarantee

About: 2014 Boris Pfeiffer – CEO and founder, Mike – co-founder and CMO, Uwe – co-founder and CFO. Riddle Technologies AG.

RIDDLE

Surveys

Main slogan: A global leader in survey software. 20M questions answered daily.

Gather opinions and transform them into people-powered data.

• Easily create surveys, quizzes, and polls for any audience.
• Gather feedback via weblink, email, mobile chat, social media, and more.
• Automatically analyze your results and get powerful analysis features.
• Export your results or integrate your data with your favorite apps.
• Use your insights to make better, data-driven decisions.

Survey templates (250+) – categories:

• Customers
• Education
• Employees
• Events
• Healthcare
• Market research
• Nonprofit
• Other

Other products:

• Enterprise
• Integrations & plugins
• Audience
• CX
• Engage
• Usabilla
• TechValidate
• Apply
• Wufoo
• GetFeedback

Other departments: Resources: best practices for using surveys and survey data, Curiosity at work: blog, tips, and more, Help center: tutorials, how-to guides, and more, Community, Developers, Investor relations, Careers.

About: Various worldwide locations. 20+ years of survey expertise and insights from billions of questions answered. Over 17.5 million active users.

SURVEY MONKEY

Surveys

Main slogan: Effortlessly measure feedback from customers, users, visitors, patients and employees. Measure CSAT, CES & NPS. Elevate Customer Experience with real-time feedback, in-depth insights, CX automation and closing the loop. 

Core products

• NetPromoter Score
• Offline surveys
• Customer satisfaction
• Customer effort score
• Survey software

Survey App

• iPad Survey
• Android surveys
• Kiosk surveys
• Mobile forms

Online surveys

• Email surveys
• SMS surveys
• Website surveys

Resources:

• Feedback form templates
• Integrations
• Tips and tricks
• Blog and insights
• Help documentation
• API documentation
• Customers

About: Rajiv Mehta: founder and CEO, Sonika Mehta, co-founder and product director. Rewards, recognitions: Capterra – best value 2020, Crozdesk happiest users 2020, and more.

ZONKA FEEDBACK

Surveys

Main slogan: a simple and powerful online survey tool. Sign up now for free unlimited surveys, questions & responses.

What to use it for:

• Research
• Human resources
• Customer satisfaction
• Education
• Events
• Friends and family

Free features:

• Unlimited surveys, unlimited survey questions, unlimited responses
• Opening and closing messages, SSL security, over 90 pre-written surveys
• 2-survey player types, no data-mining or information selling
• Basic survey themes, share surveys on social networks, anonymous data and responses
• 20 languages, share with email, basic in-app reports, duplicate surveys with a single click
• Survey embedding, delete unwanted participants

Pro features:

• Upload images, question branching, export results
• Custom themes, results filtering, compelling survey theme templates
• 4-chart types for survey results, export/print surveys, custom user-created survey themes, image choice question
• Opening and closing images, white-label surveys, optional comments for survey questions
• Question images & custom formatting, kiosk surveys, survey length estimate
• Alternative success URL redirect, email survey completion notifications, text message survey completion notifications

SURVEY PLANET

Surveys

Main slogan: create free online surveys, quizzes, and polls. Over 3 million users worldwide since 2002.

Free, Essential, and Pro Plans Features:

• All question types, cross-tab, question logic, exit pages
• Slack integration, anonymous or tracked results, Excel/CSV export, form spam
• Popup surveys, embedded forms, docked sidebar surveys, email surveys
• Pseudonymization of IP address, minimal logging, no 3rd party analytics trackers, data ownership
• API, premium EU-based infrastructure, stakeholder report sharing

Pro plan features:

• Quiz/assessment scoring, mixed pseudonymization & PII, audience
• Answer piping, exit page redirect, NPS ratings
• Zip/postcode address lookup, A/B testing with report segmentation, custom fields

Other departments:

• Survey 101: tips and tricks for creating surveys
• Question types: a list of all the question types
• Help docs
• Creating a survey
• KwikSurveys
• Buy survey responses

About: Problem Free Ltd. Desklodge, 1 Temple Way, Bristol. BS2 0BY, United Kingdom/. Company #:04602671. VAT: GB823579410.

FREE ONLINE SURVEYS

Surveys

Main slogan: The most complete platform to solve all your insight needs. From basic surveys to complex research, customer experience and employee engagement.

Products:

• Survey software: our flagship survey solution. Sophisticated tools to get the answers you need
• Research: get more insights, response-based pricing
• Customer experience: CX management software
• Workforce: powerful insights to create the best employee experience

Solutions:

• NPS+
• Academic
• Audience
• Contactless surveys
• Mobile
• Communities

Features:

• 20+ professional surveys themes, add your logo, skip logic branching
• Google sheets integration, customizable thank you page, raw data export
• 24/7 email support, net promoter score, multilingual surveys
• Advanced branching logic, mobile app, SPSS export
• 24/7 live chat & phone support, user roles & permissions, custom scripting & webhooks
• Region specific data centers, sentiment analysis, heatmap analysis
• Conjoint & Max-Diff, card sorting
• and so much more

QUESTION PRO

Surveys

Main slogan: Create online surveys with ease. Get valuable feedback. Survs lets you create professional surveys easily with your team. Its friendly interface and compelling features provide everything you need to get great feedback.

Features:

• Multiple questions types
• Branded surveys
• Skip logic
• Piping
• Custom URL variables
• Pre-populate
• Language
• Internationalization
• File upload
• Accessibility
• GDPR
• Link channel
• Email channel
• HTML channel
• Social channel
• Manual channel
• Real-time
• Multiple channels
• Export
• Advanced filters
• Share reports
• Email notifications
• Teams
• User permissions
• Security
• Support

About: Launched in 2009, Survs is a web-based survey tool built by Enough Pepper, a digital product studio based in Lisbon, Portugal.

SURVS

Surveys

Main slogan: Surveys are a flexible and fun way to find out what your audience thinks about any topic. 

Features:

• Types of surveys: market research, customer satisfaction, content strategy
• Learn from your audience
• Quickly find and add images, videos, and gifs: YouTube videos, Google image search, Giphy animated GIFs, Pexels, Facebook, Twitter, Instagram, Upload your own photos or GIFs
• Gather email addresses through a lead form
• Send survey responses to your favorite marketing software
• Power your marketing funnel
• Power consumer research
• Customize: fonts, colors, language, social sharing, hide the start page

About: 2014. Boris Pfeiffer – CEO and founder, Mike – co-founder and CMO, Uwe – co-founder and CFO. Riddle Technologies AG in Saarbrücken, Germany.

RIDDLE

Surveys

Main slogan: The fastest survey maker ever made. Make beautiful free online surveys twice as fast.

Features:

• Email responses
• 40+ question types
• Logic and branching
• Integrate multimedia
• Tailor look and feel
• Question and answer piping
• Filter and segment reports
• CSV, HTML, and PDF export
• Randomise questions
• Fingerprinting and ID tech
• Multilingual support
• Embed and hosted options
• Real time results
• Response fraud detection
• Text analysis
• Thank you emails
• Net promoter score
• custom branding

Other departments: Various guides. templates. 

About: 2003 founding partners Michael and Martyn spent a year building Pulseware Enterprise Feedback Management.

SUPERSURVEY

Surveys

Main slogan: The Easy to Use Survey Builder. 

Features:

• Types of surveys – examples: likert scale questionnaires & surveys, customer satisfaction, 360-degree feedback, marketing research, Net Promoter score, social psychology, student satisfaction
• Create appealing questionnaires
• Customize your form
• Publish it anywhere
• Brand your surveys
• Conditional logic
• Human process
• Super-safe data: GDRP, HIPAA, ISO 9001, ISO 27001
• Connect to any tool
• Valuable insights
• Customizable reports
• Priceless data on the go
• Smart reports
• Print your survey responses

Other departments and resources: web form builder, quiz maker, poll maker, HTML form generator, blog, testimonials, documentation, become a partner, security, status, careers, media kit, GDPR.

123 FORM BUILDER

Live Chat, Chat Pages

Main slogan: Message your customers, they’ll love you for it. Monitor and chat with the visitors on your website, respond to support tickets and create a help center to empower customers to help themselves – all 100% Free.

Products:

• Live chat
• Chat pages
• Knowledgebase

Live chat features:

• Real-time monitoring
• Native mobile apps
• Automated triggers
• Customizable widgets
• Ticketing built-in
• Remove branding
• Canned shortcuts
• 100+ integrations

Other features:

• 27 languages, GEO IP tracking, Aliases, Message filtering
• Javascript API, unlimited agents, departments, high load dashboard
• Group messaging, track sentiment, file transfer, secure encryption
• Video & voice (add-on), unlimited history, tags, custom tabs
• Agent messaging, track engagement, attention bubble, message sneak-peak
• Screen sharing (coming soon), detailed reporting, domain restriction, visitor information
• Desktop notifications, ban/unban visitors, scheduler, in-char payments (in beta mode)
• 1880+ emoji, agent alerts, mail notifications, automated translation (in beta mode)

What you can do with this app:

• Monitor website visitors in real time
• Answer chats from your mobile device
• Proactively engage visitors with Triggers
• Customize the widget to suit your site
• Localize greetings and messages in your language.
• Respond quickly with predefined shortcuts
• Integrate with WordPress, Joomla, Magento

and more…

Services:

• Hire chat agents
• Hire a virtual assistant

Other departments:

• Partners (become a partner, directory)
• Help center
• Academy
• Developers
• Status
• Blog
• Careers
• Customers

Integrations:

• WordPress, Joomla, OpenCart, Drupal, Magento, Shopify, Weebly, Wix
• OsCommerce, Prestashop, whmcs, GeoIP, Talon, ZenCart, Cayzu Help Desk

…and more

About: Launched in 2013 by Robert D’Assisi.

My Overview: A live chat tool to interact with your visitors, answer their questions, and improve the overall user experience on your website. Free and premium versions available. Real-time monitoring, native mobile apps, automated triggers, customizable widgets, ticketing built-in, integrations).

This is the tool I use for many years now.

TAWK

Live Chat

Main slogan: Best free live chat software for quick, personalized response. Live chat tool with customer tracking, deep insights, unlimited websites widget, automation, chat shortcuts, emails transcripts & more.

Features:

• Talk to your customers in real-time
• Track customers for a personalized approach
• Proactive chats
• Gain deep insights into chat transcripts
• Unlimited websites
• Customizable
• Chat shortcuts
• Transfer chats
• Continuous chats
• Email transcript
• Keep complete information
• Use feedback to boost agent performance
• Collaborate as a team for quick solutions
• Powerful chat metrics at your fingertips
• Unlimited users free forever.

More Products & Overview

ENGAGEBAY

Live Chat, Chatbot

Main slogan: Real talk, in real time. Strike up meaningful conversations with personalized chat tools, from WhatsApp and Instagram to live chat on your website.

Live chat (how it works):

• Setup your chatbox: Create a seamless experience for your website visitors by setting up your chat environment and personalizing it to match your business. Customize the colors, then add your business name and logo so your customers will immediately recognize that it’s you.
• Install in seconds
• Be there for customers and leads in real-time
• Organize your team

More Products & Overview

BREVO

Live Chat

Main slogan: a complete customer service platform that delights your customers and fuels your sales. Connect with customers.

Features:

• Chat tools: message sneak-peak, canned responses, chat tags, rich messages, file sharing, chat archives, notifications, chat transfer, chat ratings
• Customer engagement: targeted messages, messaging mode, eye-catchers, chat buttons, URL rules, ticket form, chat routing, chat history, chat transcripts
• Customization: personalization, agent profiles, languages, chat boosters
• Reports and analytics: data summary, chat reports, data export, agent reports, ticket reports, customer reports, eCommerce reports, filters, dashboard
• Security: encryption, credit card masking, data storage, access restriction, visitor banning, logging in with Google, compliance, single sing-on
• 200+ integrations
• Live chat APIs: customer SDK, webhooks, chat widget JS API, chat API, reports API
• Ticketing system: tickets, private comments, ticket tags, ticket statuses, ticket ratings, reports
• Sales & eCommerce: customer data, product cards, goals and sales tracker, pre-chat survey, customer details, eCommerce integrations
• Team management: agent accounts, groups, chat supervision, agent roles, chat limit, work scheduler
• Messaging channels: chat widget, Facebook, SMS, Apple business chat, chat page, email

Other departments:

• Tour
• Use cases
• App
• Marketplace
• Updates
• Customers: case studies, industries
• Resources: success by LiveChat, customer service guide, newsletter, reports, benchmark, typing speed test, privacy policy generator, customer service report
• Support: help desk, community, webinars, experts marketplace, API & developers, system status
• Company: investors, partner program, press, careers

LIVECHAT

Chatbot

Main slogan: with ChatBot, automating customer service is a breeze. An all-in-one platform to build and launch conversational chatbots without coding.

Products:

• Chatbot for marketing
• Chatbot for sales
• chatbot for customer support
• Chatbot for education
• Chatbot for enterprise

Features:

• Visual drag and drop builder: The fastest way to create AI chatbots on your own terms and without coding.
• Testing tool
• Customizable chat widget
• Prebuild templates
• Add teammates
• Reports
• User data
• Segments
• Archives
• Integrations
• API and webhooks
• Dynamic responses
• AI
• Analytics

Other departments:

• Help center
• API & developers
• Blog
• Chatbot guide
• System status
• Partner program
• Press
• Security

CHATBOT

Live Chat

Main slogan: create instant connections with proactive live chat software. 

Features:

• Chats
• Online visitors
• Reports
• Configuration
• Ticketing
• Automation
• Smooth website integration
• Proactive chat invitations: Set up rules to automatically invite visitors to chat online
• Website monitoring
• Real-time typing-view
• Over 200 integrations

Other services and products:

• Help desk: omnichannel customer service support
• Ticketing
• Call center: built-in software
• Social media: answers your followers directly from the app
• Knowledgebase
• Customer portal: designated query tracking for customers

Other departments:

• Use cases
• Success stories
• Customer reviews
• Industry solutions
• Business solutions
• Support portal: data migration, system status, change log, request for proposal
• Company: awards and certificates, partner, VoIP partners
• Blog
• Glossary
• Academy
• Templates
• Webinars
• Typing test

About: a software development company established in 2004. Ever since the inception, their focus was on developing B2B apps.

Founders: Andrej Harsani, Viktor Zeman. Offices: Bratislava, Kyiv, New York.

LIVEAGENT

Money Management

Main slogan: managing money made simple.

How it works: Mint is free and makes money from carefully selected partner offers that could help take your money further. We never sell your data. Download the free app, securely link your accounts, get your free credit score.

Features:

• They track bills so you don’t miss a due date. Get overdraft protection alerts.
• All your money is in one app. Add cash, credit cards, investments, and bills
• Automatically find savings you missed
• Stay focused on your financial goals. improve your spending habits with custom goals that keep you going. 
• Budget planner
• Credit monitoring
• Track your spending
• Your finances, safe and secure: With multiple safety measures, like secure 256-bit encryption and multi-factor authentication
• Bill-tracking made effortless
• Save time with a monthly bill payment tracker
• Get bill payment alerts and reminders
• Create budgets you can actually stick to 
• Meet your budget goals
• Daily budget tracker
• Get your free credit score
• Fast and free credit report
• Get educated on your credit score
• Get credit monitoring alerts
• Avoid unnecessary fees: ATM fees, over-budget, unusual spending, bill reminders
• Budget categorization
• Investments
• Security
• Credit cards and more
• Loans
• Categorize bank transactions

Offers:

• Credit cards
• Checking accounts
• Savings accounts
• Investment accounts
• Brokerage accounts
• IRA Rollover accounts
• IRA
• Auto insurance
• Credit score
• Loan offers
• Online 401k management

Other departments and resources: home affordability calculator, loan repayment calculator, mortgage refinance, support, blog, safety & security, budgeting tips, personal finance tips, personal finance interviews, saving money tips, budgeting apps, financial goals tips, money management tips, help, budgets, GAQ, goals, known issues, account management, trends, join their team, press.

About: part of Intuit. 10,000+ employees, worldwide, 20 locations in 9 countries, $7.7B+ revenue in 2020. Intuit was founded in 1983 by Scott Cook and Tom Proulx. They went public in 1993.

MINT

Money Management

Main slogan: manage money like a pro.

Features:

• Bills, budgets, and accounts
• Home finance management
• Control of travel budget
• Track business expenses
• Calendar
• Bills due notifications
• Budgets
• Budget rollover
• Checkbook register
• Account reconciliation
• Split transactions
• Search
• Detailed reports
• Multiple profiles

Get it on:

• App store
• Mac app store
• Google play
• Microsoft windows

Price: $14.99+.

About: iBear LLC.

MONEYPRO

Personal Finance Software

Main slogan: MoneyLine Personal Finance Software. Easy Home Accounting and Check Register Software for Everyone.

Features:

• Track all your money, bank accounts and spending in one place, so you stay organized and in control of your finances: keep track of your spending, monitor bank account balances, track investments to aid in financial planning, easy budgeting tools
• Checkbook register for all your personal accounts, including savings and checking accounts
• Add and track additional accounts, including credit cards
• Track investments such as stocks, mutual funds and more
• Categorize transaction types and set budgets to manage finances and track spending
• Split transactions across multiple categories
• Schedule recurring transactions like paychecks and mortgage payments
• Download transactions directly from your bank
• Reconcile your purchases and transactions against your bank statement
• Track transfers between accounts
• Be your own money manager by tracking income and expenses by category and payee
• Budget Wizard makes taking control of your finances easy
• Take control of your finances by knowing where your money is
• Keep an eye on credit card spending
• Track your investments
• Categorize monthly expenses
• Use the budget planner
• Computer checkbook register

NCH MONEYLINE

Software – Cloud – Services

APPS4RENT

AI-Enhanced Cloud Backup, PC Backup 

BIGMIND by ZOOLZ