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You're Reading:When People Are Rude To A SalesPerson

When People Are Rude To A SalesPerson

by Tasos

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Feb 1, 2020

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Nov 29:

[Don't ask me how can I sell more of my product first.
Ask yourself instead how can I improve my product.]

[What happened with #Balenciaga?
It's a pattern.]

[Ένας Ρώσος δισεκατομμυριούχος έγινε ο τρίτος επιχειρηματίας κρυπτονομισμάτων που χάνει τη ζωή του κάτω υπό μυστηριώδεις συνθήκες μετά τη συντριβή του ελικοπτέρου στο οποίο επέβαινε κοντά στο Μονακό ενώ οι καιρικές συνθήκες ήταν πολύ καλές.]. [A Russian billionaire has become the third cryptocurrency entrepreneur to die under mysterious circumstances after his helicopter crashed near Monaco in fine weather.]

[BRICS vs old = 2-0]

economictimes: Eurasian Economic Union explores common payment system with BRICS. According to the media report, citing the EEUs regulatory body, the plan also envisages the issuance of a single payment card within the two trade blocs. That

finance yahoo: Bank of America sees stocks going nowhere in 2023. Roughly a year from today, the S&P 500 will trade at a level little-changed from current levels, Bank of America projects.

[Credit Suisse looking for saviour]

bankingnews: Δυο deals στις τράπεζες που παρουσιάστηκαν ως δεδομένα… και χαλάνε – J P Morgan με Viva Wallet και...
Για ορισμένους η συνολική αξία της Viva Wallet δεν υπερβαίνει τα 700 εκατ ευρώ οπότε το πωλούμενο 48,1% δεν αξίζει πάνω από 350 εκατ και σίγουρα. Two deals in the banks that were presented as facts... and break down - J P Morgan with Viva Wallet and...
For some, the total value of Viva Wallet does not exceed 700 million euros, so the sold 48.1% is not worth more than 350 million and certainly

newstarget: “Science” group spent $40 million censoring free speech on social media
As millions of Americans are struggling just to make ends meet, the National Science Foundation (NSF) under fake

[Switzerland buried gold 🪙]

[280 ακίνητα και €10 εκατ. έχει η οργάνωση του π. Αντωνίου.]. Fr. Antonio's organization has 280 properties and €10 million

[A birdie told me we're going back to 1955 prices (after the STORM).]

[

]

searchengineland: Black Friday sales up nearly 12% from 2021. Spending this holiday season is expected to rise 2.5% from a year ago, compared with 8.6% last year and 32% in 2020.

documentonews: Αποκαλύπτουμε τη λίστα των παρόχων του Predator - Documento. 498 URL, 285 ονόματα, δύο διευθύνσεις και το edolio5.com πίσω από μία διεύθυνση στη διαδρομή της φάκας των παρακολουθήσεων Το Documento. We reveal the list of providers of Predator - Documento. 498 URLs, 285 names, two addresses and edolio5.com behind one address in the path of the tracking lens The Documento

capital: Δέσμευση λογαριασμών 47 ατόμων για απάτη γνωστής ελληνικής εταιρείας σε βάρος της ΕΕ. Ζημία πάνω από 20 εκατ. ευρώ. Freezing the accounts of 47 people for fraud of a well-known Greek company at the expense of the EU. Damage over 20 million euros

[και το ξεσκαρταρισμα μόλις ξεκίνησε] [and the scrapping has just begun]

[

]

[

]

cnn: Irish regulator fines Meta $275 million for violations of Europe's data privacy law. Meta has been fined roughly $275 million by Ireland's data privacy regulator for failing to prevent hackers from siphoning off personal information from more than 500 million Facebook users in a 2019...

[as said... companies that don't respect users]

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Today I would like to discuss something related to sales. We all know the importance of sales in the growth and longevity of a business.

Even in cases where a product is inferior in quality or other characteristics, a talented and well-trained salesperson can do “miracles.

But keep in mind that sellers are generally misunderstood.

Many times the seller is synonymous with oppression, indiscriminate obsession, he is the annoying guy, the bagman, who tries in every way to deceive us and urge us to buy something we do not need at all and even at the worst moment for us.

When People Are Rude to a SalesPerson

David Ogilvy

I was reading the book “Ogilvy on Advertising” by David Ogilvy, who is known as the “father” of advertising. He maintained at the height of his career more than 100 advertising agencies scattered around the world.

Before founding the advertising company with his partner, he made a living working for other companies.

After leaving Oxford in 1931, he headed to Paris and worked as an apprentice chef at the Majestic Hotel.

He also worked for the American polling company George Gallup, from which the term “Gallup” comes. He also sold cooking stoves.

The “Aristocrat”

While working as a cookstove salesman, door to door, he rang the bell of an aristocrat, as described in the book.

And this gentleman was rude to David because he invaded his private life.

But David as a brave man responded by saying…

Sir, I know you, you are the director of two companies that sell stuff door to door, how dare you insult me for something your salespeople do every day?

I do the same, I try to survive.

*To note here that David was a very successful salesman and his employer asked him to write an instruction manual for the other salespeople. Thirty years later, the editors of Fortune magazine named it the best sales instruction manual ever written.

They may have been influenced by David’s subsequent success as an advertising agent.

The didactic meaning

You, as a salesperson, don’t need to feel devastated or disappointed with wrong behavior. People are afraid of salespeople, they think that you will push them to buy something they don’t want, or something very expensive.

And there are times that people behave this way because they may have a bad day, they don’t want to talk at the current moment, but this is not an obstacle, you have to move forward, and if they don’t buy, move on to the next one.

When I was 20 years old, I was selling clothes door-to-door, my family’s manufacturing clothing. I was visiting other businesses, only stores selling clothes. And even in my case, where the audience was clearly targeted, and it was a product they had a genuine interest in, people were often rude.

This is life, you have to move on, as there are always other people interested in your products and services, so keep on pushing until you reach your goals.

There is another angle.

Every time they treat you hostilely for their own reasons, it is also an opportunity to move on to the next potential customer.

The next one might buy something immediately without you putting much effort at all, and so your morale will rise and you will continue your day in a different mood.

It is also an opportunity to learn something and try to become better at what you do. There is always something positive behind an “apparent” failure.

Without these negative experiences, we would not enjoy the positive ones as much as we enjoy them.

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Final Thoughts

Do not back up. You have to stand on your feet for the sake of your children, relatives, or friends, for yourself. Find your balance, move forward, and fight for the best.

Want to learn more about marketing, sales, and business?

We can help you with our private training workshops.

That’s it. Another article has finished, here on Web Market Support. I’m waiting for your comments and thoughts. Till next time.

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